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Customer Service Executive - Port Harcourt
Thursday, 30 October 2014Item details
City:
Port Harcourt, Rivers
Item description
Responsibilities:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Qualifications:
Minimum of HND/BSC
Minimum years of experience : 2 years
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Qualifications:
Minimum of HND/BSC
Minimum years of experience : 2 years